This Privacy Policy explains how Fresh Turf (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website at freshturf.com or contact us to schedule a turf consultation or service. Please read this policy carefully before providing us with your information.
We collect information you provide directly to us when you:
Personal Information
This may include your name, home address, email address, phone number, and details about your property (such as turf size, pet ownership, and service history).
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, and the date and time of your visit. This information is collected through cookies and similar technologies to help us improve our website experience.
Information from Third Parties
We may receive information about you from third-party platforms such as Google when you find us through search or advertising. We do not purchase data lists or acquire your personal information from data brokers.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects.
We may share your information only in the following limited circumstances:
Service Providers
We may share your information with trusted third-party vendors who assist us in operating our business, such as scheduling software providers, payment processors, or email communication platforms. These providers are contractually required to protect your information and may only use it as directed by us.
Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the safety or rights of Fresh Turf, our customers, or the public.
Business Transfers
In the event Fresh Turf is acquired, merged, or undergoes a change of business ownership, your personal information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our website.
Our website uses cookies – small text files stored on your device — to enhance your browsing experience. We use cookies to:
You can disable cookies through your browser settings. However, doing so may limit certain features of our website. We do not use cookies to track you across unrelated third-party websites.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by applicable law. Customer service records and billing information are generally retained for a minimum of five (5) years following the last service date. You may request deletion of your information at any time (see Section 7).
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. This includes using secure forms for data submission and limiting access to customer information to employees who need it to perform their job functions.
However, no method of transmission over the internet or electronic storage is 100% secure. While we work to protect your personal information, we cannot guarantee absolute security.
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
To exercise any of these rights, please contact us using the information in Section 9 below. We will respond to your request within 30 days.
Our website and services are directed to adult homeowners. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.
As a Texas-based business, we comply with applicable Texas data privacy requirements. Texas residents have the right to request information about the categories of personal data we collect, the purposes for which it is used, and any disclosures made to third parties. To submit a request, contact us using the details in Section 9.
Our website may contain links to third-party websites (such as review platforms or payment portals). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes constitute your acceptance of the revised policy.
If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out to us directly.
Fresh Turf
Houston, Texas
(713) 555-0123
info@freshturf.com
© 2026 Fresh Turf. All rights reserved.